Cart Total:
- Furniture
- Lighting
- Living
- Bathroom
- Garden
- Office
- Saver Bundles
£27.00
A due-in is provided for all products which are out of date, this is the date we expect it back in our warehouse ready for orders. As this is an estimated date we cannot guarantee the product will be back in our warehouse at this given time, however it will never be more than a few days later if it is delayed.
Can I reserve and item which is out of stock?
Most of our out-of-stock items have a Pre-Order facility, this means you place an order and pay for the item now and we will despatch it once it comes back into stock. You will receive the item within 3 days after it comes into stock and any items that are in stock which are placed in the same order will be despatched immediately.
I have received my order but some items have either been incorrectly sent, missing or are damaged. What shall I do?
Please contact us immediately stating your name, order number and explaining the situation. Do not immediately send any items back to us. We must be notified of the situation so we can discuss with you the best course of action. We shall then reply explaining what you need to do and how we shall rectify the problem. If any problems occur we do endeavour to rectify them ASAP.
Do you send any confirmation emails?
You will receive two emails, one immediately after you place your order and one when the goods are dispatched. You must give a valid email to receive these notifications.
I have not received and email confirming my order. Has there been a problem?
Please contact us stating your name and address. We can then confirm your order and possible reasons why you did not receive the email. In some cases you may have entered your email address incorrectly so the email never reached you. In other cases the email sent may have been delayed and will reach you soon, or possibly the order was never completed with us. In either circumstance we shall email you confirming the situation.
I have still not received my order after a considerable time waiting. Where is it?
Please contact us stating your name and order number. We will then investigate why your order has not reached you. In most cases we are able to rectify the situation and ensure your order reaches you within 48 hours or unless otherwise advised.
Do you have a catalogue?
Unfortunately, due to the fact that we add new products to the site everyday, we do not produce a catalogue. All the products we sell are listed on the website.
I have sent you an email, but have not had a response?
We respond to emails during office open hours (Mon – Fri 9am - 5pm). This also applies to telephone calls. We endeavour to answer all emails within 24 hours, if you have not received a reply within this time then please telephone 020 8907 2710 or 07855 446 592.
How do I cancel or change my order?
Providing the order is not awaiting despatch or has been despatched already then it can be cancelled by calling us on 020 8907 2710. We cannot make any changes to orders that have already been placed but can add items to a new separate order which will be collated with the original order.
How do I return an item?
Please look here for details of our returns policy and procedures.
When will payment be taken from my account?
Payment is taken as soon as the order has been placed. This applies for all orders, including pre-orders and special-order items from suppliers.
£17.00
£33.00
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Joseph Joseph
J-Me
LoJo
HeadSprung!
Domesticity
Vitamin
Concentrate
Evthokia
Alma Light
Sonodesign
SpHaus
£19.00
